Columbia Motor Company
“I have been in the car business a long time and wanted to open my own retail lot,” begins Columbia native Cory Muehlbauer, explaining his decision to start Columbia Motor Company in 2022.
"Cory saw a need for a small independent store here in Columbia that treats people right and does good business and keeps things simple," adds Justin George, who became co-owner in 2024 after leaving his upper management job at a Chevrolet/GMC dealership.
"Too many times at the big stores, people get treated like numbers. They make you sit for hours and the sales guy needs to talk to the manager, and he has to talk to his manager, and they (both) have to talk to the used car manager. All the back and forth takes hours. We cut out the middleman and all the nonsense and present our best deal and if it makes sense, great. If it doesn’t make sense that’s okay, too,” says George.
But it certainly streamlines the buying process for Columbia Motor Company customers.
“We find something they like, we agree on numbers, they sign, and then they say, 'Is that it?' And we say, 'That's it.' And they say, 'Last time I bought a car at a dealership, I was there all day, and I had to take a day off work. But you guys made it so easy,'" relates George.
Another differentiator is the quality of the cars on Columbia Motor Company's lot.
"Cory and I hand select everything, so we can pick and choose good quality (vehicles)," says George, before noting that they have a broad enough selection to fit just about every budget and need. Some of their vehicles are acquired at local auctions. Others are purchased from individuals who want to avoid the hassle of selling a car themselves.
“We have four-thousand-dollar cars and ninety-thousand-dollar cars and everything in between. Every customer's needs and wants are different, and we enjoy helping them through that process. That's why we love this business," he adds.
For his part, George particularly enjoys helping first-time buyers, as well as parents who come in with their kids, when the latter are looking for their first car.
"It's always a dance—Corvette versus minivan, maybe—and we have to find the happy medium between them. And while we're not going to have the perfect car for everybody, if you spend 15-20 minutes here, you might be able to save yourself several days at another store," notes George.
"We understand that we can't help everybody, and that's okay," elaborates Muehlbauer. “But we are simple, easy to deal with, and we are always going to leave you with a smile and a handshake. We recognize the industry has a reputation for not treating people fairly and not standing behind their product, but that is the opposite of what we are. We want to sell a good product, make a little bit of profit, and be your first ‘think of’ when you need a vehicle.”
And if a potential customer wants a specific car that Columbia Motor Company doesn’t have in stock, there’s a good chance they can find it.
"We have customers who come in and say, 'My wife is looking for this car in this color. Help me find it,'" says George, before relating how Columbia Motor Company has access to auctions nationwide and “aren’t limited to what we have here on the lot.”
All of the above helps explain why George and Muehlbauer anticipate expanding the business over the next couple of years.
"We want to grow and add several more locations in Middle Tennessee,” relates George, as he and his business partner maintain close ties to the local community.
"We are one of the premier sponsors for the big car show that Columbia Cares does every year, and we also sponsor events with The Well (Outreach),” says George, indicating that he and Muehlbauer plan to hire more salespeople in 2025 to help serve the company’s customers.
"With all the people moving to Middle Tennessee, everybody needs a vehicle," he concludes.
CONTACT
Columbia Motor Company
1200 S. Main St., Columbia, TN 38401
(931) 982-6115
https://www.columbiamotorcompany.com
Columbia Eye Physicians
If you're in Columbia, you need not look far to find someone who has had cataract surgery performed by Dr. Timothy Gordon, who has been providing eye care to patients in Maury County since the late 1980s. These days, the longtime Columbia resident is working alongside fellow ophthalmologist Dr. Jacob Fleenor, a Rogersville, Tennessee native who relocated to Columbia with his wife and three children to fill the shoes of the recently retired Dr. Ralph Hamilton, a founding member of Columbia Eye Physicians.
"Dr. Hamilton finished up about a year and a half ago, and that's when Dr. Fleenor and I talked, and he moved to Middle Tennessee. He felt like Columbia was where he wanted to live," offers Gordon.
"I was in training in Temple, Texas, learning to do cataract surgery, and I was sporting my favorite University of Tennessee polo at work when a patient asked me about my connection to Tennessee. I told her I had graduated from college in Knoxville, and as it turns out, she had formerly gone to church with Dr. Gordon," relates Dr. Fleenor, explaining how the pair initially got connected.
Fast forward to today, and Dr. Fleenor has already performed over 800 cataract surgeries in Columbia while offering advanced glaucoma treatment at the time of surgery.
"We've got a surgery center here—we're in the TOA Building on James Campbell Boulevard—and we do almost all our cataract (procedures) here," notes Dr. Gordon.
Of course, the pair—with the help of their 14-person staff—also provide general eye exams and address all manner of eye problems, including macular degeneration and dry eye.
"We want to be known as a place where people get good quality eye care and eye exams—all the way up to cataract surgery," says Dr. Gordon, who believes "everyone needs to have at least one good baseline eye exam after age 45 and then every year or two after age 60, even if you're not having any trouble. In most people, cataracts start occurring between the ages of 65 and 70."
Meanwhile, Columbia Eye Physicians patients who need glasses find it convenient to have a Christopher Optical location in the same building.
In addition, doctors from Nashville-based Tennessee Retina see patients at the offices of Columbia Eye Physicians for a half-day each week.
"It's an added benefit that Tennessee Retina comes down and sees patients on Thursday mornings, as opposed to patients having to travel all the way to Nashville to seek help," notes Dr. Gordon, who says he derives a lot of satisfaction from being able to help people and improve the quality of their lives.
"I recall one lady who had cataract surgery, and (during a follow-up appointment) she was tearing up and crying. I said, 'What's wrong? everything has gone well.' She said, 'This is the first time I've seen that my grandchild had freckles.' She could see well enough to see her grandchild had freckles. That gives you a warm feeling, knowing you are helping people do things that most people take for granted," he says.
"With cataract surgery we can do a lot to help people stay independent—whether that is recognizing people, reading, driving, generally staying active, or simply keeping people from falling. Many times, people fall because they don't see well," notes Dr. Gordon, before steering the conversation toward his love of Columbia, where he and his wife Maribeth raised their children and where he has served on the local school board and has volunteered at his church.
"The good thing about Columbia is that it's a great place to raise a family. My son is a neurosurgeon, and my daughter is a dental hygienist—they are both married and live in Nashville—but I still love the quaintness of the small city of Columbia…. If you can still say it's small," he says with a laugh, before emphasizing the practice's strong local roots.
"We're the only ophthalmology practice where (the doctors) live here and are here full-time," concludes Dr. Gordon. "We live here locally and are here every day."
CONTACT:
Columbia Eye Physicians
1050 N. James Campbell Blvd., Ste. 100
Columbia, TN 38401
M-Th 7:30-4
Fri. 7:30-11
(931) 375-1050
It has been more than four decades since Muletown has known a downtown without Columbia Health Foods.
"My mom started the business in 1982," recalls Jackie Davis, who has owned the store since 2013. "(After our family) moved to the area, we were going to a local health food store. Then, one day, we went there, and it was closed. So, my dad said, 'Why don't we just open one ourselves?'"
The family did just that, and operated the store for more than 30 years before Davis bought the business from her mother and moved the store across the street to its current address.
"We keep expanding at this location," says Davis, before noting that they have moved beyond selling supplements, essential oils, health and beauty aids, incense, gluten-free foods, bulk foods, and bulk herbs, which have long been core offerings.
"We have a spa in the back where we do Biofeedback, light therapy, body wraps, and foot detoxes. And we have an all-organic juice and smoothie bar that features a variety of specialty juices and smoothies," adds Davis. That includes the best-selling "Super Green," which is made with kale, spinach, apple, celery, ginger, cucumber, and lemon," as well as the "Detox," which is a combination of kale, beet, carrot, and apple.
Customers who prefer to go with a specialty juice can choose from offerings that include the Berrylicious (blueberry, strawberry, banana, and almond milk) and Island Pina Colada (pineapple, banana, and coconut milk). They also sell soups and a fresh organic mixed green salad, with daily soup specials advertised on the store's Facebook page.
Columbia Health Foods also sells products produced by various local brands, including jams, jellies, pickles, and pickled vegetables from Brush Creek Farm; meat and eggs from Liberty Trace Farm; and honey from the Duck River Honey Company of Centerville, Tennessee.
"Columbia is very locally-oriented. Our customers would rather buy local than go somewhere else or order online," says Davis. "And being downtown is a really great location for us. It's been a blessing to be here."
Davis also credits her salespeople for the store's long-running success.
"Our customers are mostly people who are trying to get healthier, and we have a lot of knowledgeable and experienced people on the floor, so customers are confident that we can help them," she says.
In fact, the store is so popular that "we've been asked to open locations in other towns," Davis adds. "That's not really in our plan, but we haven't ruled it out, either."
Instead, the store plans to expand into clothing.
"We want to go into cotton clothing that doesn't contain bad dyes and chemicals," she says. "Another thing we want to start doing is having classes and hosting guest speakers, so people can come and learn about different subjects. We have a lot of good educators that want to come and educate the community on different topics."
Meanwhile, Columbia Health Foods has been working on renovating the store itself.
"We closed at Christmastime last year and re-did the ceiling, and in July we were closed for a couple weeks while we re-did the hardwood floors," says Davis.
The store is also a place where people can come to find out what's happening in the community.
"We have a big window out front, and we allow local non-profits—including Center of Hope, Room in the Inn, and Light from the Darkness—to use our window to communicate what it is they do," says Davis, who notes that she sits on the board at Columbia Main Street and is always advocating for the city, which she calls "a great town."
The store will even custom-order products so locals don't have to leave Columbia.
"They call us the 'little Whole Foods,'" says Davis with a laugh. "We'll order anything we can get for our customers, so they don't have to drive 30 minutes to get what they are looking for."
CONTACT:
Columbia Health Foods
106 W. 7th St.
Columbia, TN 38401
Monday – Friday 9-5
Saturday 9-3
931-388-1148
https://columbiahealthfoods.com/
A growing family business built on strong values and community involvement.
When Brian and Deanna Carter bought Roto-Rooter of Columbia in 2012, the business had but one full-time and one part-time employee. But in the decade-plus since, the Carters have grown the outfit exponentially and now have 34 employees serving 23 counties. That includes most of Middle Tennessee and much of the western part of the state, having also purchased the Jackson branch in Madison County.
However, the Carters' level of commitment to customers and the local community has remained unchanged over the past twelve years.
"When we bought Roto-Rooter Plumbing and Water Cleanup of Columbia, we were all about keeping the high standards of service while adding our own personal touch," begins Deanna Carter. "As a family-run business, we blend old-school reliability with modern efficiency in everything we do."
In fact, the business now employs upwards of a dozen family members, which contributes to the close-knit feel.
"Our customers often say it's the personal touch that sets us apart. As a family business, we attempt to treat every job with the same care we would give our own homes. This approach has earned us the trust and loyalty of our clients, who appreciate both our expertise and our commitment to their satisfaction," says Carter, who, along with her husband, moved to Columbia from Jonesboro, Arkansas, 22 years ago.
Carter says the company also takes great pride in responding to emergency calls whenever they are received, including weekends and holidays.
"We know plumbing problems don't wait for office hours, so we're available 24/7. And when you call us, you get to speak directly with a member of our knowledgeable team," she continues, before noting that her service technicians utilize cutting-edge tools as well as ServiceTitan™ software, which helps keep the company's trucks stocked and "ready for action," as she puts it.
That action can include everything from fixing faucets and toilets to unclogging clogged drains. Naturally, Roto-Rooter also addresses complex repairs and major plumbing issues, including leaks and burst pipes; they are also well-equipped to handle water cleanup, getting customers back to safe and dry conditions as quickly as possible.
But Carter says it's their dedication to maintaining strong ties with the people they serve that truly sets Roto-Rooter of Columbia apart from its competitors.
"Looking forward, we're excited to keep growing while sticking to the values that make us who we are," continues Carter. "We're eager to keep improving our services with the latest tech and innovations, all while staying dedicated to our community."
As part of the community, the business has long been deeply involved in Middle Tennessee causes, sponsoring youth sports teams and contributing to local charities, including the Harvest Share Food Pantry and its annual Soup-N-Bowl fundraiser.
"We also get involved in events like the Maury County Fair Exposition, the Mule Day parade, and the Christmas Day parade, where we love showcasing our themed floats and celebrating Muletown's vibrant spirit," says Carter.
Meanwhile, in recent months, the Carters have also started in the portable toilet business, opening Save the Day! Portables, which rents units for use at construction sites and events.
"We had the licensing and the ability to do it, so we bought a couple trucks and port-a-toilets, and the business has steadily grown to the point where we have two employees to manage it," offers Carter before shifting the conversation back to Columbia and why she and her family can't imagine living anywhere else.
"We love the Columbia area," she concludes. "From our roots in Muletown to our community involvement, we are honored to service Middle Tennessee and look forward to building lasting relationships with our customers and neighbors. This is our home, and we want to continue building this community."
CONTACT:
Roto-Rooter Plumbing and Water Cleanup is located at 106 East 18th St.
Columbia, TN 38401, 931-330-2060
https://www.facebook.com/RotoRooterColumbiaTN
By Jason Zasky
"I got into real estate when I was 18 years old, right out of high school," begins real estate agent April Gardner, who has spent the better part of the last three decades working in the real estate business. But it wasn't until she moved from Morrisville, Vermont, to Columbia in the spring of 2014 that she went beyond buying and selling and into design and development.
"Not being from here, I see things differently," explains Gardner, who came to Columbia to care for an ailing grandmother, but saw tremendous opportunity in the local marketplace and got her Tennessee real estate license in 2016.
"I thought the east side of Columbia was untapped, especially at the time," she says, and started selling houses on that side of town, noting that "the potential was great because it's the only part of Columbia that is walking distance to the square without a major highway being involved."
Meanwhile, more and more people started moving to Columbia and the rest of Maury County, inspiring her to partner with a developer to sell luxury properties costing a half-million dollars or more on the city's west side.
"A lot of musicians and artists and younger families were coming to Columbia, so I thought: Why don't we give them a little piece of Nashville, but without the Nashville pricing. I wanted to create a little community with a really cool vibe," she says about the group of new homes currently being built at 4th & McGuire, which stand in sharp contrast to the "cookie-cutter houses" she sees being constructed elsewhere in the area.
According to Gardner, the fourth house in Phase 1 of the development is being finished now, and when all is said and done, there will be four houses on 4th St. and three others on McGuire.
Phase 2 of the development will be a little different, she says. Gardner envisions what are known as Horizontal Property Regime (HPR) style homes, which will be smaller in terms of square footage and built on a hill overlooking Columbia's downtown while retaining the level of privacy found throughout the 4th & McGuire community.
"The area is surrounded by woods, so the homes will be very private but still very close to downtown and central to everything," she says. Notably, she expects the yet-to-be-developed new homes will also be "designed individually," and as unique as those that have already been built.
"I never knew how much I loved designing until I started doing it, and that is my passion now. I love designing and developing and building from the ground up, so that is what I am going to start focusing on," adds Gardner, who says she still plans to continue representing buyers and sellers in Columbia, Spring Hill, and beyond, as she loves seeing people get the chance to own a home—especially if it's the home of their dreams.
She also looks forward to Columbia's continued growth and evolution, which has progressed greatly since she arrived with her son and daughter ten years ago this June.
"When I first got here, I said, 'Where did I land? There is nothing here,'" she quips. "It has been nice to see all the growth and the new businesses that are coming in. I love the new boutiques and the Little Juice Company and all the breweries," she adds, before noting that Ransom Spirits and Provisions (on S. Garden St.) is her absolute favorite place in town.
"The small business owners here are such fantastic people," she concludes. "Everyone wants to see Columbia at its best, and I love that."
CONTACT:
April Gardner
802-224-6547
april@aprilgardnerrealestate.com
aprilgardnerrealestate.com
“I knew at eight years old that I wanted to be a dentist. It’s all I ever wanted to do,” begins Dr. Emalie Hutton, half of the husband-and-wife dentist team at Hutton Family Dentistry on Wedgewood Drive in Columbia. “I know the exact date and time because my hygienist put it in my chart.”
Meanwhile, her husband, Dr. Sam Hutton, a Columbia native, didn’t become sure about dentistry till late in his college career at the University of Tennessee (Chattanooga), even though he was the son of a pediatric dentist. Certainly, he never imagined he would go on practice in his hometown—in the same space his father once did.
"Things have come full circle for him. Growing up, he helped maintain the interior and exterior of this building," adds Dr. Emalie, before noting that the space was fully renovated in 2022 and that the interior bears little resemblance to its former self.
"It was down to the studs when we looked at it, so we had a beautiful blank slate to re-work it how we wanted. But the fact that it was previously a dental office meant that everything was kind of where we needed it already,” she continues.
That said, the "new" office (which opened in December 2022) is large enough to handle additional growth, both in terms of patients and staff. It also has state-of-the-art technology, including “a cone beam machine that allows us to take 3D x-rays, so diagnostically we are able to have all the information when we are making decisions,” notes Dr. Emalie. “We also added a surgical suite that is large enough to hold a general anesthesiologist. We see a lot of extraordinarily anxious patients, and we can put them fully under," she says, noting that a group from Nashville Office Based Anesthesia (NOBA) comes in when patients need or want to be fully sedated.
Better yet, Dr. Sam and Dr. Emalie complement each other well in terms of specialization.
"Dr. Emalie has a very distinct skill set that is extremely beneficial for a cosmetic practice,” offers her husband. “And I really enjoy the surgical aspect of immediately getting someone out of pain and replacing a tooth, whether it’s with an implant or something else.”
That means between the two of them, the Hutton’s can take care of everything a patient might need in-house.
"It's also wonderful to be able to have someone else chairside with you and to collaborate in real-time,” chimes in Dr. Sam. “We have both practiced solo in the past, and it's a lonely profession at times, but if you have someone else in your corner it makes all the difference.”
Another thing that figures to make a difference in the young couple’s lives going forward is a shorter commute. The Hutton’s and their two young children have been living in Franklin, but they recently purchased a home in Columbia and will be making the move in June.
"I have been living in Middle Tennessee for most of my life,” says Dr. Emalie, an Oklahoma native, “but I really love the community here in Columbia. I love First Fridays and the town square, and it's great to see people investing in the local community. Columbia is also a great place to raise young kids, and the fact that we get to have distinct seasons is wonderful," she adds.
"I was born and raised here, and I never thought I would come back,” adds Dr. Sam. “As you’re growing up, you think the grass is greener and there’s something better out there. Well, I have lived in a couple cool cities and they were fun, but not better. Plus, this isn't the Columbia where I grew up, as we have new bars and restaurants, and there are fun things to do with kids downtown.”
That said, the Hutton's are looking forward to the day when their relatively young practice is mature enough to give back to the community by providing free dental services for a day at least once or twice a year.
"When people hear I am a Columbia native, they are more inclined to trust me. It just seems like you are one of their people. I’d like to leverage that into a way to give back. We get just as much good out of giving back as they get from receiving the services,” notes Dr. Sam.
Dr. Emalie concurs about the good feelings being mutual. “We’ve really enjoyed Columbia and practicing here, and Columbia has loved us back.”
CONTACT
Hutton Family Dentistry
1706 Wedgewood Dr.
Columbia, TN 38401
931-240-2009
By Pam Windsor
Things have been especially busy for Rick Robenstine in recent months. Since starting his company in Tennessee a little over a year and a half ago, Robenstine Construction has steadily increased as people began seeing the results of his work.
“We do kitchens, bathrooms, fences, decks, and basically all interior remodeling,” he explains, then notes some of their more recent projects. “We built a huge deck and pergola this past year, a very sizeable kitchen, a number of bathrooms, and much more.”
Tackling a new project is always exciting because every home (and homeowner) is different. Trends, too, are constantly changing which keeps things interesting.
“A lot of people are redoing kitchens and Shaker cabinets, all white cabinets with granite tops and quartz tops. That’s still a very popular thing right now. Another huge thing is subway tiles (three-by-five white tiles), and people are putting them in kitchens, bathrooms, backsplashes, and just about anywhere you can think of.”
Robenstine has a broad and extensive background that’s prepared him well for starting his own business. He worked for a construction company in Ohio for over a decade, did home inspections, and then worked for an investor who flipped houses. During COVID, he decided to start his own company, first in Ohio, then in Tennessee, after he and his wife, Megan, moved to Spring Hill. He’s found a strong and supportive team that supports his three guiding principles: character, communication, and integrity.
“That’s our vision statement, always doing the right thing, never cutting corners, and communicating with clients whether it’s a good thing or bad thing,” he says. “Throughout the project, whether you find something when you’re doing a complete renovation to where hey, this is going to add to your cost because we found mold behind the wall that wasn’t apparent or something like that, we want to communicate that. That’s extremely important to me.”
He's also dedicated to continuing his education and updating his certifications.
“The industry changes almost every few months, so there are different things coming out that make projects less expensive for clients while keeping the quality of work. So, learning about all that stuff consistently while you’re still carrying a workload.”
Robenstine says it’s important for people seeking a home improvement contractor to make sure the person or company is insured. And you should always ask to see photos of previous projects.
“Pictures of work definitely speak volumes,” he says. “Look for attention to detail. You want to make sure that when you’re looking at photos, they’re not missing small pieces of anything in the background. Make sure it looks like a complete project. We’ve gone in after people who’ve just built homes and ended up having to finish work.”
He takes tremendous satisfaction in going into someone's home, adding new life and energy, and making their dreams come true.
“We’re transforming people’s homes into something they never imagined. It’s very rewarding to me, and I’ve distilled that in my team, we really take pride in our work.”
To see more of Robenstine Construction's past projects, visit their Facebook page: www.facebook.com/2020remodel.
If there is one word that epitomizes Foster Insurance Agency, it's longevity.
"The business opened in 1952, and we have been at our current location for 15 years," begins owner Michael Ford, who has been working in the insurance business since 1978 and has had an ownership stake in Foster Insurance since the mid-1990s.
"We don't have much turnover here," he says, noting that office manager/agent Nikki Oliver has been working alongside him for eight years, having replaced Mary Sue Dalton, who worked at the agency for nearly five decades. "That tells you a lot about us," he adds, describing the six-person office as a "close-knit family."
In fact, one of the individuals working with Mike Ford at the agency is family — that being his son Jimmy, who focuses on commercial insurance.
"We do homeowners, auto, and life insurance, but commercial insurance is our bread and butter," clarifies the elder Ford. "We write everything from helicopters to bulldozers, so there is not a whole lot left out when it comes to dealing with equipment. We also write workers comp insurance and write a couple government entities, as well as performance and surety bonds for jobs. Also, I'm a farmer, and we write (policies) for quite a few farms around here," he offers, before noting that his son has attracted a lot of aviation business, thanks in part to his experience as a pilot.
Nor is the agency's business restricted to Maury County — or even Middle Tennessee.
"Our service area is the entire state of Tennessee, but we are also licensed in Alabama, Georgia, and Florida, and we have business in all those states. In fact, one of our largest accounts is based in Palm Beach, and we write quite a few homeowners and condominiums in Florida," clarifies Ford, having indicated that his son will eventually take full ownership of the business.
That said, Mike Ford says he has no plans to retire, or to cut back on the work he does in the local community.
"I'm in Rotary (Club) and deliver Meals on Wheels," he says, while he and his wife and colleagues also support Special Olympics, Miracle League of Columbia, and The People's Table, among other organizations.
Yet the welfare of his family — and the agency's customers — are never far from his mind.
"We're open five days a week, but Jimmy and I put our personal cell phone numbers on our business cards because we want people to be able to get ahold of us," he explains. "You will get one of us — always. I may not answer the moment you call, but when I hear the phone ring, I am going to call you back. We take care of our customers," he insists, something he hopes to continue to do till the day he dies.
"I love the business, and I have no intention of giving it up totally, even when I don't have any ownership. I hope they will still let me come in every day," he quips.
And, as a lifelong resident of Columbia, it's hard for him to imagine living or working anywhere else.
"I love the business, and I lead a good life here, and I think all (six of us) would say the same thing. We don't have many dissatisfied customers — ever," he concludes. "If we can't do it right, we're not going to do it."
CONTACT:
Foster Insurance Agency Inc.
204 W 4th St.
Columbia, Tennessee 38401
Phone: 931-388-8365
One might say that Johnson’s Carpets & Floors is a fixture in the local business community. Founded in 1959 by Ray Johnson, the company is currently owned and operated by his son, Don, who started working alongside his father before he was a teenager.
“My dad taught me how to install flooring at a pretty young age, and I was installing hardwood by the time I was 12 years old,” offers Don Johnson, recalling that he was a senior in high school when Johnson’s Carpets moved to its current location on South Main St. in Columbia in 1987. “I was installing flooring from before he opened the store here, and I've worked here ever since,” he continues.
In fact, for many years, Don, now 54, worked alongside both his parents.
“Now it’s mostly just me,” he says, noting that his father passed away in 2015. “I wait on customers, measure the jobs, and sell the jobs. I do have installers that work for me, and my installers are really good," he continues before highlighting a few of the things that help differentiate Johnson’s Carpets & Floors from its competitors.
“We provide quality products at a fair price and install those products right. We have installers who are knowledgeable about what they are doing and care about what they are doing,” he emphasizes.
When customers come into the Johnson’s Carpets & Floors showroom, they also benefit from his 40-plus years of experience with floor covering installation.
"I try to guide customers in terms of what type of product might be best for their situation,” he says. “There are a lot of products out there nowadays and you need to be cautious with what you are buying. There are some cheaper products, a lot of which are made overseas. I try to keep USA-made products here as best I can,” he concludes, referring to his showroom and warehouse.
“We have been here a long time, and we get a lot of repeat customers,” offers Johnson, who says that the lion’s share of the business is residential, though the company also does small commercial jobs.
“Carpet is our number one selling product,” he adds, with Shaw Carpets and DreamWeaver among the brands he sells. “I sell a lot of carpets to put in bedrooms and bonus rooms, and some people still have carpeting throughout their house.”
As far as hard surface floors go, “I also sell a lot of the luxury vinyl tile, which some people refer to as LVT. It has really become popular over the last few years,” he offers before turning the discussion to laminate flooring.
“Laminate flooring has been around a while, but it has really come a long way as far as the quality. These days, most of the laminates are waterproof-type floors that are easy to take care of, and you don't have to worry about water affecting them like you used to,” he notes.
That said, Johnson encourages potential customers to visit his location, which includes both a showroom and warehouse space, where he stocks samples and products.
"We have a large showroom with samples of everything we sell. People can take samples home at no charge, so they can look at them there and decide what colors and styles they want. After they have made a choice, I come out and look at the job, measure it, and provide a free estimate,” he says before noting that the company mainly installs in Maury County, but also services parts of Williamson County.
Having lived and worked in Columbia his entire life, Johnson can hardly envision being anywhere else.
“I know a lot of the people here and enjoy the small-town atmosphere,” he concludes. “I've been in a lot of houses, and I've had the chance to meet a lot of great people over the years.” writers are dedicated to delivering high-quality and insightful content to our readers.
Bringing the Fun Outdoors
Two new outdoor attractions headline Tenn Pin Alley’s latest expansion
by Jason Zasky
Since 2017, Tenn Pin Alley has been Columbia’s preeminent destination for family fun & entertainment, with core attractions like bowling, laser tag, and spin zone bumper cars, not to mention an arcade that includes everything from the classics to today’s cutting-edge favorites. Now, thanks to a recent expansion, Tenn Pin Alley’s arcade is bigger and better than ever before, with eight new games, including an interactive virtual reality King Kong game.
"We have also added a Hungry, Hungry Hippo game where two to four people can sit on a hippo and use a lever to grab the marbles in the middle,” notes Derek Ransom, who co-owns Tenn Pin Alley with his wife Brandee.
There are also a pair of brand-new outdoor attractions, including a Go-Kart track that is big enough to race 20-plus cars. The track is adjacent to a new 18-hole miniature golf course, one that reinforces the steampunk theme that characterizes much of Tenn Pin Alley’s interior.
“We are also looking to build an outdoor patio where people will be able to sit and socialize,” adds Ransom, one that will go along with an increase in the size of the parking lot and a "facelift" of the exterior of the building, which will be the last stage of the current expansion project.
That said, it’s hardly a surprise that Tenn Pin Alley is in the market for new staffers.
“We are looking for team members to operate the new outdoor attractions and help with the indoor arcade, and we are also looking for kitchen staff,” explains Ransom, the latter a need thanks to the popularity of Max’s Café, which offers everything from salads, pizzas, wings, and burgers, and also features a full bar that serves beer, wine, and cocktails. For the past three years, Tenn Pin Alley has even had its own food truck, which can often be found serving specialty sandwiches at concerts & festivals and can be booked for special events.
Meanwhile, Tenn Pin Alley continues its commitment to serving the bowling community, hosting adult and youth leagues while also donating the use of its lanes to Special Olympics, which holds regional matches, and its state tourney at the 67,000-square-foot facility, which has 32 lanes.
And while birthday parties remain the leader in terms of the most common events hosted at Tenn Pin Alley, more and more area companies are using the space for team building and corporate retreats.
“We are now doing full facility rentals where a company can rent out the whole property,” notes Ransom, before going on to note that Tenn Pin Alley is committed to growing along with Columbia while trying to provide the best possible entertainment value for local families and businesses.
That helps explain why Derek and Brandee—who have five kids of their own—are already beginning to conceptualize Tenn Pin Alley’s next expansion project.
"We still have about 8,000 square feet of warehouse space to grow into, so we are always looking for the next activity,” says Ransom, before hinting that escape rooms might well be a part of a future round of additions.
“There is also a private room that we want to upgrade and pair with an activity and use for private room rentals,” he concludes. “We are really trying to keep the funnel full.”
Contact:
Tenn Pin Alley
931-381-BOWL
730 Mooresville Pike, Columbia, TN 38401-6342
By Pam Windsor
Making The Community A Better Place
Jimmy Dugger has spent nearly three decades helping people find the perfect home. He considers his work as a longtime Columbia realtor not just a job, but a way to change lives.
“I want to give people a place to go home to. And if you’ve got the right place, Mama’s happy, Daddy’s happy, and the kids are happy. And that’s all that matters to me.”
He’s a Maury County native who grew up in Culleoka. He began working full-time for Crye Leike Realtors in 1996 and has a reputation for doing whatever it takes to serve his clients. His track record speaks for itself; he's closed on more than 2100 homes. And while he’s an expert on Middle Tennessee, he’s familiar with the entire state with closings in 41 of Tennessee’s 95 counties.
He says the key to finding someone the right home is to listen to what they tell you.
“I ask a lot of questions. The first thing is minimum requirements. What are you looking for with bedrooms, bathrooms, square footage, and garage capacity? What’s your budget? I don’t want to show someone a house they can’t afford. And then, I ask about the geographic area. If you get down to those three basic questions, that gets you where you need to be in terms of inventory.”
It’s important, he says, for people to know ahead of time how much “house” they can afford.
“You need to go ahead and get a pre-approval letter, or if you're a cash buyer, be able to prove you have the cash available. This way, when we find the right property, we'll have the money in position, the inventory in position, and we can do the realtor stuff that makes us who we are. And that's the pixie dust of writing contracts."
Dugger has seen a lot of ebbs and flows through the years. He survived the housing market crash of 2008 and has watched, more recently, as the influx of people moving to Tennessee caused the market to explode.
Nashville’s rapid growth has trickled down to surrounding counties creating what he calls a “doughnut” effect. With Nashville in the middle, outlying counties have become the next “tier “or place to move.
“If you look at Nashville and the way it used to be, everybody went to Nashville to do their thing. Now the counties that surround it are the contiguous counties, the counties that touch, and the doughnut has become stronger than the hole. I’ve watched as the Williamson County's come down to us, and now, we’re “tier 2” on that because of people spreading out.”
He says Maury County is also feeling a push from the South.
“We’ve not only become tier 1 or tier 2 to Nashville, we’re tier 2 to Huntsville. If you look at the two ‘doughnuts’ as they come together, and the I-65 corridor that makes up the Nashville to Huntsville corridor, we're smack in the middle of that. We're growing like crazy because of it."
With housing in such high demand, finding a realtor you can trust is essential.
"I have a marketing degree from UT and an MBA from Belmont, but I also have 19 designations in regard to my profession. I’m a Certified Divorce Realtor, a Certified Residential Specialist, and I’m also a Senior Real Estate Specialist,” Duggar says. “So, with regard to what the Dugger team brings to the table, we’re not going to do anything wrong, anything unethical, or anything that hurts the client.”
He remains dedicated to serving both his clients and community. He’s been involved with many state and local organizations (many in a leadership position) and supports a number of charitable organizations.
“I want to make this town a better place to live. Maury County, Columbia, Middle Tennessee, America, this is my home. I'm going to make this community as good a place as I can make it – every day of my life."
By Pam Windsor
It’s been serving Maury County for years, although it changed its name a couple of years ago when it merged with other co-ops in Middle Tennessee. United Farm and Home Cooperative is a farm supply store and so much more.
“When you go in a lot of co-ops, they tend to be smaller buildings, and technically, they’re just small farm stores,” says Ryan Pilkinton, Location Manager. “But with this one, while we’re a farm supply first, we also have clothes, boots, footwear, a home décor section, a huge pet section with a self-serve dog wash, and an automotive section, as well.”
Co-ops are created to serve their members, but anyone can shop there. What this store does offer, especially for farmers, is not only an array of items but expertise, insight, and advice.
“I have very good employees who are very knowledgeable,” Pilkinton says, “and we pride ourselves on customer service. Some of them have been working 30 plus years, so they’ve been around, done a little bit, and seen a little bit of everything. And a lot of them have animals themselves. So, if you have questions about a product, they can tell you how to use it, when you need to use it, how much you need to use, and they’ll even tell you if you probably shouldn’t use it right now.”
Pilkinton grew up in Maury County and had a farming background. When it came time to pursue a career, he knew he wanted it to be farm related.
“I always wanted to do something in agriculture, so when I got out of high school, I started working for what was then Maury Farmers Co-op. I worked on the dock as a warehouse employee, loading feed and stuff like that, then I moved inside and did sales. And I continued working part-time when I started college.”
He stayed with the co-op, and in 2020, when they opened the new store, he was given the job as location manager. He’s seen some changes through the years, including a merger that brought different co-ops together. The list included Maury, Humphreys, Dickson, Marshall, and Williamson Farmers Co-ops.
“As I mentioned earlier, we were Maury Farmer’s Co-op, but in 2021 a group of us came together to make one co-op which is called United Farm and Home Co-op. And we now have 11 retail locations across Middle Tennessee.”
The move was designed to better serve co-op members.
“The bigger you are, the stronger you are,” Pilkinton says. “We’re able to take advantage of buying power, obviously. If you’re buying for one location, now you’re buying for 11 locations, so you tend to get a little bit of a better deal, and we can pass that on to farmers. It’s also made us stronger in terms of assets and equipment. We can share with each other.”
United Farm and Home Co-op sponsors many local events and organizations, such as Mule Day, the county fair, and sports teams. It’s a way to make sure some of the money spent locally stays local.
Pilkinton says he’s proud of his store, the community it serves, and all it offers.
“If you’ve never been in our store, I would highly recommend it. I promise you, it’s not what you’re thinking when you hear co-op. This is not like any other co-op.”
MidTenn Supply
Your hometown building material (and more) supply store
By Jason Zasky
"The previous owner was ready to retire, and I was ready for a career change," says Lindsay Robinette about her decision to purchase Triple C Metals in January 2022 and then re-invent and build out that existing business.
"We've been rock' n rolling ever since," she adds before noting that MidTenn Supply sells a lot more than just metals. "We also sell lumber, rock, feed, flowers, mulch, and seasonal goods – basically any kind of building material you could ever need" – to both contractors and the general public.
Of course, Lindsay Robinette and her husband are no strangers to the local business community. In fact, Justin Robinette owns and operates a handful of other companies in the Mount Pleasant/Columbia area — including Robinette Trucking and Digital Trigger Technologies — all of which can be found within a two-mile radius.
"Justin is thinking of new stuff to do all the time. He cannot sit still," quips Lindsay. "We enjoy doing a little bit of everything, including flipping houses and remodeling and stuff like that."
But she says she especially enjoys coming to work at MidTenn Supply, where she stays busy alongside upwards of a dozen employees — not to mention other family members — on any given day.
"I love our customers, who are so kind and genuine," she says, calling them "the best customers in the world."
Predictably, metal roofing, metal siding, and lumber are the company's best-selling products, with MidTenn Supply filling orders for customers statewide and into northern Alabama and southern Kentucky.
The business also takes pride in sourcing its materials locally.
"About fifty percent of our lumber is local, and the other half comes from northern Alabama. Most of our metals come from southern Kentucky, with our rebar and angle iron coming from Pulaski. And our feed comes from a supplier that has a plant in LaVergne and Red Boiling Springs," says Robinette.
Meanwhile, MidTenn Supply also sells plants that come from Thompson's Station, as well as local honey.
"Right now, we are fixing to add a line of soaps that are made out of goat's milk," she says — soaps that are produced by a local lady who also happens to be a MidTenn Supply customer.
"We're local and small town," emphasizes Robinette, a Spring Hill native who calls herself the face of the business.
"I am in here every single day, and if you come in, there is a good chance you are going to see me or my husband," she adds, her hubby being a Mount Pleasant native.
There's also the possibility of encountering one of the couple's two children or Robinette's parents or mother-in-law, all of whom chip in to help at various times.
"It's giving our kids something to work towards growing up," says Robinette, who insists both are well on their way to emulating the work ethic of their parents.
"They want to come in and work. Right now, they are sweeping floors and just learning the value of the dollar," she says, not to maintain the value of taking pride in one's work.
"Everything that people see here we have hand-touched. This is a labor of love — the whole business," she notes, marveling at how much it has grown since MidTenn Supply formally came into existence in January of last year.
"We're content where we're at," she concludes, though never satisfied, as Robinette and her employees always work to live up to the company's motto: Reliable hometown quality.
Since 1993, Southern Electric of TN has been the go-to electric contractor for Giles, Marshall, and Lawrence counties. But since early 2021, the locally-owned company has been under new ownership, with the founder's daughter Tracy Bryan and three longtime employees purchasing the business and extending the service area into Maury, Williamson, and the surrounding areas.
"A lot of cities like Pulaski and Hohenwald don't have electricians," says office manager and co-owner Jaime Gore, explaining why the company has long done business in Giles and Lewis counties. "But we've branched out, and we now go as far as Dickson, Murfreesboro, and Mount Juliet," not to mention the likes of Franklin and Brentwood.
As to the type of calls received, it's a lot of what you'd expect from electricians that focus on residential and light commercial work.
"We get a lot of calls about outlets and switches not working. We also change out a lot of light fixtures and electrical panels and install a lot of chandeliers and ceiling fans," says Gore, whose husband George is another co-owner, as is lead residential technician Robert Adair. "We also do a lot of remodels and new construction," she adds.
That said, spring is a great time for homeowners to make improvements to outdoor living space, with deck lighting, dedicated pool or spa circuits, and motion detection security lighting among the most commonly-requested upgrades. Southern Electric can also help with generator installation and maintenance, not to mention parking lot lighting and storage unit lighting.
Of course, it's always a good time to be thinking about safety.
"If breakers are tripping, that needs to be checked. If outlets are loose or outlets/switches are hot to the touch, those need to be looked at," says Gore before reminding of the importance of equipping your home with properly installed, hardwired carbon monoxide detectors and smoke detectors.
The four co-owners and all the electricians employed by Southern Electric want to help.
"We like working with people. If customers need help, we are willing to work with them," says Gore, before noting that Southern Electric offers financing plans, as well as discounts for teachers, senior citizens, veterans, firemen, and police officers.
Southern Electric also maintains ties with the community, sponsoring teams at local schools and sponsoring the annual golf tournament of the Tennessee Children's Home.
It's all in keeping with the family-oriented atmosphere at the company, not to mention the vibe of the company's hometown.
"I love the family atmosphere and the fact that there are so many local and family businesses in Spring Hill. It's also nice being in close proximity to everything you might need," offers Gore, who says she looks forward to the continued growth of Middle Tennessee counties in the coming years.
"We would like to see the business grow further," she concludes. "We want to be everyone's go-to electrical contractor."
For more info visit www.callsouthernelectrictoday.com
Hal Landers has owned and operated Landers Insurance Agency since 2002, so he has seen a lot of change in Columbia over the past two decades. But what hasn’t changed is his agency’s commitment to providing great service to clients.
“We have the words ‘Great Rates, Great Service’ on our business cards and our billboards,” begins Landers. “We have found that by offering a great product and attaching that to great service, that’s a satisfied customer.”
Specifically, Landers and his team of seven focus on providing what he refers to as “personal touch service,” which is a rarity in today’s world.
“If you call us, someone is going to answer the phone immediately. If you need to discuss your coverage, or need a new policy, someone here is going to take the time to ask you questions, listen to your needs, and help you buy the product that fits your needs and your budget. We are not here to just sell you a policy,” he emphasizes. “And if you have a claim, we have an in-office claims manager to help maneuver you through it.”
As to products, Hal Landers Insurance is a multi-line agency that writes auto, homeowners, life, and business policies. In short, they can help anyone from the day they start driving through the end of life.
“Auto and home — which is also called personal line insurance — is our bread and butter,” says Landers, but life and business insurance are as important as ever.
“A big thing now in business insurance is cyber liability and data breach liability. That’s a big concern for business. And life insurance, I hope that is on everybody’s mind, especially in light of the pandemic.”
That said, Landers has a handful of recommendations for clients and potential customers, one of which is to do an annual review of your coverages and needs.
“There’s a lot to look out on the auto side,” he begins, with electric vehicles and ridesharing programs already common and driverless vehicles likely to change the landscape significantly in the coming years.
“And on the homeowner’s side, home values have increased. You need to look at the value of your home — is that properly covered?” he adds, before turning to the topic of bundling.
“People should also be taking advantage of as many discounts as they can. If you can put your home and auto together or home, auto, and life together, that gives you a multi-policy discount. Also, pay an annual premium if you can because there are usually annual discounts,” he advises.
Insurance specifics aside, Landers says he loves living and working in Columbia, which helps explain why he chose to open his own independent agency there after spending the first three years of his career working in Williamson County.
“Number one, I love the people. I have lived here my entire life,” he begins. “You have that small town feel where you know everybody, and you can walk down the street, and everybody knows your name. The reason I wanted my business here is to be able to continue to work with the people in this community.”
That said, he believes Columbia has done a good job of maintaining its personality, even as it has seen an influx of people from outside Maury County.
“You’ve got a lot of people moving here because they like the value of what they get, and they like the small-town feel,” he explains, before noting that Columbia’s growth is helping the agency grow.
“Most of our clients come to us by referral. We advertise around town, but the best way to advertise is taking great care of your clients. With the amount of competition in selecting an insurance agency, we could not survive for 20 years without providing great rates and great service,” he says.
As for the agency’s future, Landers is confident that its best days are yet to come.
“We are going to continue to grow and continue to provide the best service we can. I don’t see Landers Insurance Agency slowing down,” he concludes. “We’ve lasted for two decades, and I see us remaining a part of this community for decades to come.”
The team at Mid TN Fence can tell you business is booming in the fencing industry. It’s a trend seen nationwide. Some of it stems from increased housing construction and a growing desire by people for more privacy and security.
Since opening a little less than three years ago, the Columbia-based company has installed fencing all over Middle Tennessee.
“We started in 2020, right in the middle of COVID,” says Ashley Robinson. “And we’ve consistently grown. We had a vision for starting a company where we offer great customer service and tackle jobs in a timely manner.”
The company is owned by Kenneth Poag. Robinson handles administration and runs the office, Ryan Springer (who has extensive experience in the industry) handles sales, and a dedicated crew installs the fencing.
“A customer will call,” Robinson says, “and let me know what they’re thinking. I’ll send Ryan out to meet with them, and he’ll walk through and measure off the linear footage they need. Sometimes they know what they want right off the bat, whether it’s wood privacy fencing or vinyl, aluminum, three-board, or four-board. And if they don’t know, Ryan offers suggestions on what works best.”
Although they handle both commercial and residential fencing, Robinson says most of their work is residential.
“Many of the calls we get involve people wanting to keep their kids or pets in or other creatures out. They may want a privacy fence or a chain link fence, something their dogs can’t poke their heads through.”
The goal is to help customers determine the best fencing to meet their needs and make them aware of some of the factors involved.
“For example, maintenance is a factor,” Robinson explains. “When it comes to a wood privacy fence, it’s going to require more upkeep. In six months, you’re going to want to stain, treat, or paint it, and then you have to keep up with it. A lower maintenance fence would be aluminum or vinyl.”
For those considering adding fencing, Robinson suggests knowing your property lines beforehand. It’s the homeowner’s responsibility to know where fencing can and cannot go. Another thing to think about is how many gates you think you’ll need.
“How many gates do you want, and what are the needs for the gates? Is a vehicle going to be driving through it, or is it just a walk-through gate?
With the cost of fencing materials going up in recent years, once customers get an estimate, they’ll need to make a decision rather quickly.
“Pre-COVID, Ryan could give an estimate and say we’re going to honor this for 30 days,” Robinson explains. “You would have 30 days to think about it. But in today’s world, we can only allow five days because our prices fluctuate so much.”
Once a customer decides, Robinson locks in the price by ordering the materials immediately.
Craig and Ethan Eilermann
Father and Son Operate Their Own Thriving Small Businesses in the Heart of Columbia
By Jason Zasky
More than two decades ago, Craig Eilermann opened a souvenir shop turned flag store on Broadway & 3rd in downtown Nashville, where he employed his son, Ethan. Today, father and son both own businesses in Columbia, with Craig still operating Flag World, and Ethan and his wife Anna the co-owners of Ollie & Finn’s Counter, a sandwich shop located in the Columbia Arts Building.
“Our menu features unique and irreverent sandwich concoctions,” explains Ethan, citing the ‘American Werewolf in Columbia’ sandwich as a representative example. “It’s a roast beef sandwich with smoked gouda cheese, and our house-made collard greens and our house-made slaw,” he elaborates, before noting that the shop also does “little tweaks and takes” on classic sandwiches and sells homemade soups.
Ollie & Finn’s, named after the couple’s two dogs, opened in January of 2022 and has been thriving from the get-go, with Ethan crediting his father for teaching him everything from work ethic to customer service to the importance of asking for advice whenever needed.
Meanwhile, Flag World (found at 32 Public Square) offers an impressive and diverse array of flags, pins, and patches.
“I have over 4,000 flags in stock. We carry the U.S. flag and the state flag of Tennessee in all sizes. We also have all the international flags and every state flag, as well as decorative porch flags, garden flags, and mailbox covers, plus wind items like kites and outdoor spinners for yards,” explains Craig.
“We also sell many different military flags and have over three-thousand military lapel pins and more than a thousand different military patches,” he adds.
Flag World also does a brisk business in custom flags, which it creates for businesses, churches, schools, and local government. It also sells and installs flagpoles for businesses and individuals alike, having done installations throughout Middle Tennessee and as far away as southern Kentucky and northern Mississippi.
“It takes two trips to the site,” says Craig about the process of installing a flagpole. “First you dig the hole and set the ground sleeve in concrete. Then you come back out and assemble and launch the pole,” he adds, before noting that he has installed flag poles that are 40, 50, and up to 80 feet tall.
Both Craig and Ethan say they are enjoying living and working in Columbia, having both previously lived in Franklin.
“I love living in Columbia because you feel like you are out in the country. I like the fact that I’m not in Nashville automobile traffic anymore,” says Craig with a laugh.
“We love Columbia,” chimes in Ethan. “We have been here almost five years, and we love its growth and how it’s developing,” he adds, speaking on behalf of himself and his wife and five-year-old daughter, as it’s not just a great place to raise a family but a great place to do business.
“You have other like-minded people and other small business owners that are trying to be supportive of what you are doing. That community has embraced us, and we try to embrace them and keep that small business dream alive,” he concludes. “Even direct competitors are friendly here. Everybody tries to lift each other up instead of tearing each other down. That’s what makes Columbia the ideal spot to take a mom & pop family business and see what you can do with it.”
Flag World is located at 32 Public Square in Columbia, and Ollie & Finn’s Counter is at 307 W. 11th St. in Columbia. See their ads on page ?? for more info.
Flag World
32 Public Square
Columbia, TN
931-548-2076
flagworldamerica.com
Ollie & Finn’s Counter
307 W. 11th St.
Columbia, TN
931-922-2401
“Our motto is Eat, Play, Party.” So says Derek Ransom, co-owner of Tenn Pin Alley on Mooresville Pike in Columbia, where there’s no shortage of ways to do all three. Attractions at the 67,000-square-foot family entertainment center include 32 bowling lanes, bumper cars, laser tag, and an arcade with more than 50 games. Then there’s Max’s Café, which offers a full bar and a menu that features burgers, pizza, nachos, salads, and wings, as well as a wide variety of vegetarian and healthy options. All the attractions are housed in a newly remodeled facility that, in a previous life, served as both a bowling center and a manufacturing space. “When my wife and I bought (the facility), we remodeled the bowling part, then added the attractions and tied the two spaces together to make it a family entertainment complex,” explains Ransom, who says bowling has been part of his family’s life as long as he can remember. In fact, he bowled in his first league when he was eight years old. As for the decision to open Tenn Pin Alley in 2017, that was based on a perceived gap in the marketplace. “(Brandee) and I both grew up here, and we have five kids. Looking for things to do, we saw a need for family entertainment. With the growth of Columbia, it was the perfect mix,” he adds, before noting that he’s expecting to open several new attractions at Tenn Pin Alley in the next year or two. “There are still 12,000 square feet inside that we can grow into, and the next step for us is looking to add an outdoor attraction Right now, mini-golf is in the lead in terms of possibilities,” he says, hoping to have a course open on the property’s 7.5 acres in the spring. Meanwhile, bowling remains a big part of the fun, as Tenn Pin Alley hosts leagues and tournaments, in addition to recreational bowling. Patrons can also take bowling lessons. “We have four certified coaches, including the Pro Shop operator,” explains Ransom. “There’s also a college coach in-house who coaches the team at UT-Southern.” As for the future, Tenn Pin Alley hopes to continue to develop in conjunction with Columbia, “which is becoming more of a destination for people to come and shop and be entertained,” notes Ransom, pointing to the revitalization of downtown. “The town itself is kind of hip and cool now, and with the new retail shops coming in, it’s just going to continue to grow.” With that in mind, Tenn Pin Alley hopes to host more and more events, though it already does a brisk business hosting birthday parties and holiday parties. “We want to keep growing our corporate events and make it a destination where businesses rent out the facility and have team-building events and company parties,” says Ransom. At the same time, Tenn Pin Alley expects to continue to support the local community in various ways, partnering with the Special Olympics and Bowl for Kids’ Sake, while offering a Kids Bowl Free program that runs throughout the summer. Also, the business is always looking to hire local talent to help keep the party going. “We keep trying to create an environment where people want to come back and spread the word (about us),” says Ransom. At the same time, he and his wife hope that Columbia retains its hometown feel well into the future. “It’s a great town, but it hasn’t gotten too big. We just want to continue to grow with it,” Ransom says. It seems Tenn Pin Alley is already well on its way, considering that “2021 is going to be a record year for us,” concludes Ransom. “We want everyone to eat, play, and party with us. We sell fun here, and we want everybody to have a good time.”
“The day I was born, my parents were outside landscaping their first house, and my mom’s water broke while they were digging in the dirt,” says Jason Daughrity, 43, founder of Bear Creek Landscapes & Design in Columbia. So “it’s kind of like it was destined” that he would one day own a landscaping and design business.
Daughrity started on that path early. When he was 10 years old, he was mowing neighbor’s yards with a push mower, and when he was in junior high school, he was employing friends to help him mow lawns. Then, by the time he was in high school at Columbia Academy, he and his brother were making an annual income befitting a successful college graduate. Nor did he stop working while getting his business/finance degree at Middle Tennessee State University.
Fast forward to today, and his landscaping and design business—located across from Spring Hill High School on Cayer Lane in Columbia—has nearly 30 employees, including three full-time estimators, multiple landscape designers, and a horticulturist who has been working alongside him for the past 18 years.
“We do full-on residential and commercial design work,” explains Daughrity, handling everything from installation of lawns and irrigation systems to designing swimming pools and installation of outdoor fireplaces and outdoor lighting. “Our wheelhouse is to take a property from nothing, especially new construction, or taking an older home and installing everything from start to finish,” he adds.
Then the company typically goes on to maintain everything it installed, offering a landscape maintenance plan or lawn & landscape maintenance plan for a monthly fee. “We will mow a lawn every week and keep it treated, aerated, and seeded. We weed five times a year and trim three times a year, and whether it’s residential or commercial, you get one to two mulches per year.”
According to Daughrity, business is better than ever, noting that the pandemic world has been very good to construction, landscaping, and pool companies.
“People aren’t traveling; they are staying at home and putting money into their backyards,” he notes, the Daughrity family being no exception, having recently installed their own swimming pool. Daughrity says the company does work all over the Nashville metropolitan area, but the vast majority of the business is in Nashville and Brentwood, with Columbia, Spring Hill, Franklin, and other nearby communities making up a sizeable share of the accounts.
“We have a huge foothold in the music business,” he adds, ranging from recording studios in East Nashville to the estates of star recording artists in Leiper’s Fork. As for getting started with Bear Creek Landscaping & Design, Daughrity says the process begins with getting a free estimate.
“I’m still a little bit old-school, as I’m the one that comes out and does the free consultation,” he says, having already noted that his passion is on the design side of the business. Typically, estimates are broken out into different parts, where the front landscaping might be one part, trees another, and irrigation a third part. “I tell people the estimate is a starting point. I never like to know the budget or how much someone is wanting to spend. I like to know what they are wanting,” he explains. “Then we can upsize, we can downsize, we can prioritize within the budget and pretty much always come around to giving you the majority of what you want for the price you’re wanting to spend,” he relates. One area where there is flexibility is with plants.
“You can have a $20 plant, but something else might be $60, and something else might be $200. A lot of times, that’s your flexibility,” offers Daughrity, who says he has contacts for trees and plants all over the southeast and buys from North and South Carolina, as well as Alabama and Florida. Meanwhile, one other growing portion of the business is remedying water issues for people who have recently purchased homes in the area. “When buying a pre-owned house, most people focus on walls and structure and don’t look under the crawlspace or consider where water is falling off the roof,” says Daughrity, who also encourages people who are buying brand-new homes to familiarize themselves with any existing Homeowner Association (HOA) rules, including what you are allowed to do and what you are required to do.
And don’t overlook the value of Bear Creek’s lawn and landscape maintenance plans. With one of those, your property “always looks brand-new,” concludes Daughrity. “You don’t wake up in five years and wonder why you have to spend $10,000 to tear out shrubs that are overgrown.”
CONTACT: Bear Creek Landscapes & Design 2509 Cayer Lane, Ste. D Columbia, TN 38401
Athens Insurance
Specialized experience with deep local roots
If there's anyone who understands and appreciates the history of Columbia and the surrounding community, it's Andy Crichton, whose local roots date back five generations. Crichton grew up on a local farm before attending boarding school in Virginia, going off to college in Missouri, and then returning to Nashville after completing his education. But he brought his business to Columbia seven years after getting his start in the insurance business. For the past two decades, he's worked in Columbia, first at the historic firm of Redman-Davis Insurance and, more recently, at Athens Insurance.
"For the past six years, I have managed a branch office in downtown Columbia, and it's been a wonderful experience," he says of working for the Athens, Tenn.-based firm.
Crichton's main focuses are commercial insurance and construction.
"I'm a generalist (and handle) home, auto, and personal umbrella," he says, but 60 percent of his business is commercial.
"I'm focused on contractors and write a lot of business in the downtown area," he adds, with an emphasis on contractors, manufacturers, distributors, and restaurants. "I'm heavy on construction because that's what the game is right now. You see a lot of dump trucks, a lot of excavation, and a lot of landscapers" in Columbia these days, owing to the increased pace of development in the region.
Crichton says it's vital to find an agent who understands your industry.
"You wouldn't believe how complicated the rules and regulations of workers' compensation can be," he says, before going on to note that individuals who work for contractors often need insurance themselves.
"I've got a client who is a painter and does drywall, and he's got to meet certain qualifications and criteria to get a job with a general contractor. So there's a lot more to it than people realize. We don't just pull policies off the shelf," he concludes, referring to himself and the colleague he works with in his office.
As for his philosophy in terms of handling clients, Crichton says he focuses on building relationships.
"I have a very high retention rate," he says, without a trace of bravado. "I try to keep accounts and take care of them. I go for quality over quantity because you can't be everything to everybody. I really want to serve people, and I focus on educating and protecting."
That said, Crichton is also a big part of the local community and attends the First Presbyterian Church on South High St. in Columbia, where he married his wife Julie Gilbreath Crichton in 2005. The couple have two girls, who will turn 14 and 11 in October.
He spends much of his free time enjoying live entertainment and is a big supporter of the Maury County Arts Guild. He calls the Watershed Public Theatre a "great little theater" and "a hidden gem of our town," before adding that "it always amazes me the local talent that shows up on the stage."
Crichton also works on behalf of CASA of Maury County, which supports children at risk of being placed in the foster care system. To that end, he recently hosted a benefit concert for CASA at The Factory at Columbia, bridging his love of live music and charitable causes.
He says he feels very fortunate to work with Athens Insurance, and to live in Columbia.
"Maury County is a special place to grow up and to live and raise a family," he concludes. "This area has always been a charm. I love to travel but the best thing is coming back to Columbia."
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